Palmer College of Chiropractic Florida

Catalog

Student Rights and Responsibilities
Student Records Policy/Student Rights

In accordance with federal mandates contained within the provisions of the Family Educational Rights and Privacy Act of 1974 (FERPA), the College maintains education records on all students who attend Palmer College of Chiropractic Florida. The federal law ensures confidentiality of student education records. Additional information on this policy may be found in the

Student Handbook.

Students have the right to inspect and review all documents contained in their education records. Students have a right to consent to disclosure of personally identifiable information contained in their records except to the extent that the law authorizes disclosure without consent.

Students also have the right to challenge the contents of their records and to a hearing if the outcome of such a challenge is unsatisfactory.

Explanatory statements of the contents of the education record may be submitted for inclusion when the outcome of such a hearing is not satisfactory to the student.

For further information the student record policy, please see the Student Handbook.

Directory Information

At its discretion, the institution may provide directory information in accordance with the provisions of FERPA, to include: student name, address, telephone number, date and place of birth, gender, major field of study, dates of attendance, degrees and awards received, the most recent previous educational agency or institution attended by the student, participation in officially recognized activities and sports, photographs and the weight of members of intercollegiate athletic teams. A student may give or withhold written permission to release directory information on the registration form by contacting the Office of Student Administrative Services any time throughout his or her education.

College Policies, Procedures and Guidelines

The information contained here deals with the policies and procedures implemented by Palmer College of Chiropractic Florida. This information is very important to each student, and it is advised that students read through each section carefully. Any questions or concerns about these policies and procedures should be directed to the Coordinator for the Administration of the Code of Student Ethics.

Reservation of Rights

Palmer College of Chiropractic Florida reserves the right, without notice, to modify its requirements for admission or graduation; to change the arrangements or content of its courses, the instructional materials used or the tuition and other fees charged; to alter any regulation affecting the student body; to refuse admission or readmission to any student at any time, or to dismiss any student at any time, should it be in the interest of the College, or of the student, to do so. The College also reserves the right, without notice, to modify, change or delete any material in this Handbook. It is the responsibility of the student to inquire as to whether a change has been made.

Code of Student Ethics

Preamble
The student, as a condition of admission, agrees to abide by all Palmer College of Chiropractic
regulations contained in the College Catalog, Student Handbook, other publications and notices placed on official College bulletin boards including its Web site.

Students are also expected to abide by local, state and federal laws. The College assumes its students will conduct themselves as responsible citizens. The College, therefore, reserves the right to dismiss any student at any time, should it be in the best interest of the College or the student to do so. It is the personal responsibility of every student to respect the rights of others and to conduct themselves with integrity.

Purpose
The intent of this Code is to ensure that students neither lose their rights nor escape the responsi-bilities of citizenship. While the activities covered by the laws of the larger community and those covered by College rules may overlap, it is important to note that the community’s laws and the College’s rules operate independently and that they do not substitute for each other. The College may pursue enforcement of its own rules whether or not legal proceedings are underway or in prospect, and may use information from third party sources (such as law enforcement agencies and the courts) to determine whether College rules have been broken.

Students enrolled at the College must be guided by the highest standards of moral conduct. They are expected to demonstrate professional qualities when dealing with persons in the academic community, with chiropractic patients and with the public.

Students participating in any way in a Clinic Abroad Program or other Palmer-sponsored foreign study program are expected to comply with the laws of the host country, as well as all Palmer policies, rules or regulations.

Student Disciplinary Code

Article I: Jurisdiction of the College

1. Generally, Palmer jurisdiction and discipline shall be limited to conduct that occurs on the Palmer premises or that adversely affects the Palmer community’s reputation and/or the pursuit of its objectives.

Article II: Definitions

1. The term “College” means Palmer College of Chiropractic Florida, including the various degree programs.
2. The term “Palmer” refers to Palmer College of Chiropractic, which includes Palmer College of Chiropractic, Palmer College of Chiropractic West, Palmer College of Chiropractic Florida and other divisions operating under the direction and control of Palmer.
3. The term “student” includes all persons enrolled at the College, both full-time and part-time, pursuing undergraduate, graduate or professional studies. Persons who are not officially enrolled for a particular term but who have a continuing relation- ship with the College are considered “students.” Students who violate the Code of Student Ethics can expect prompt and deliberate adjudication, whether or not they choose to be present or remain at the College. Furthermore, individuals who are not currently attending the College remain subject to decisions made within the disciplinary process upon re-enrollment for conduct that occurred during any period of attendance.
4. The term “faculty member” means any person employed by the College to conduct classroom and clinic activities.
5. The term “Palmer official” includes any person employed by Palmer performing assigned administrative or professional responsibilities.
6. The term “member of the Palmer community” includes any person who is a student, faculty member, Palmer official, Palmer employee or any other organization or club recognized/registered with the College. A person’s status in a particular situation shall be determined by the Judicial Coordinator or his/her designee.
7. The term “Palmer premises” includes all land, buildings, facilities and other property in the possession of, owned, used or controlled by Palmer, including adjacent streets and sidewalks.
8. The term “organization” or “club” means any number of persons who have com- plied with the formal requirements for College recognition/registration. A student organization and its officers and members may be held collectively and individually responsible when violations of this Code, by those associated with the organization, occur and such violations are authorized, encouraged, directed, tolerated, supported by or committed on behalf of the organization.
9. The term “Hearing Board” means persons authorized to determine whether a student has violated the Code of Ethics and, if appropriate, recommend sanctions to the designated Palmer official.
10. The term “Appeals Board” means persons authorized to consider an appeal from a Hearing Board’s determination that a student has violated the Ethics Code and/or from the sanctions imposed by the designated Palmer official.
11. The term “shall” is used in the imperative sense.
12. The term “may” is used in the permissive sense.
13. The Coordinator is that person designated by Palmer to be responsible for the administration of the Code of Student Ethics.
14. The designated Palmer official is that person deemed by Palmer to be responsible for acting upon the decision and sanction recommendations made by the Hearing or Appeals Board.
15. The term “policy” is defined as the written regulations of Palmer as found in, but not limited to, the Student Handbook, College Catalog and other Palmer publications and notices placed on official Palmer bulletin boards, including its Web site.
16. The term “cheating” includes, but is not limited to:
    1. a. Use of any unauthorized assistance in taking quizzes, tests or examinations.
    2. b. Dependence upon the aid of sources beyond those authorized by the instructor in writing papers, preparing reports, solving problems or carrying out other assignments.
    3. c. The acquisition, without permission, of tests or other academic material belonging to a member of the College faculty or staff.
    4. d. Irregular test-taking behavior.
17. The term “plagiarism” includes, but is not limited to, the use—by paraphrase or direct quotation—of the published or unpublished work of another person without full and clear acknowledgement. It also includes the failure to acknowledge the use of materials prepared by another person or agency engaged in the selling of term papers or other academic materials.

Article III: Authority of Judicial Coordinator

1. The Coordinator for the Administration of the Code of Student Ethics shall determine which board members will be authorized to hear each case.
2. The Coordinator shall have the following duties, which are not all-inclusive:
   1. Assist members of the Palmer community with the filing of charges of misconduct.
   2. Assist students charged with misconduct.
   3. Determine whether a charge of misconduct will be processed under the Student Disciplinary Code or submitted to the jurisdiction of another appropriate process recognized by Palmer.
   4. Maintain the file of all original documents submitted under the Code of Student Ethics involving the processing of charges of misconduct.
   5. Challenge members of the Hearing or Appeals Boards as to bias against or for the accused, and if there is bias, proceed to empanel an unbiased replacement.
   6. Oversee the procedures set forth in Article VI.
   7. Halt the procedures set forth in Article VI if the process is not being followed. This right of the Coordinator may be exercised without question. The Coordinator may call a meeting of Palmer officials to resolve any problems or concerns and then may restart the process.
   8. Provide final interpretations regarding the Code of Student Ethics and Student Disciplinary Code, subject to approval by Palmer officials.
   9. Amend the Code of Student Ethics, develop policies, procedures and forms for the administration of the Code of Student Ethics and Student Disciplinary subject to approval by Palmer officials.

Article IV: Ethical Misconduct

Any student found to have committed misconduct described in this Article, but not limited to this Article, is subject to the disciplinary procedures outlined in Article VI, except for as provided in Article III.

Any member of the Palmer community may file charges with the Coordinator against any student for misconduct which may include the following:

Alternatively, and in addition, a charge of misconduct may be based upon matters that occur on Palmer premises or at Palmer related activities or service functions on or off Palmer premises or at non-Palmer activities on or off Palmer premises that adversely affect the Palmer community reputation and/or the pursuit of its objectives, which may include the following:

1. Acts of dishonesty, including but not limited to, the following:
   1. Cheating, as defined in Article II, or knowingly assisting another student in committing an act of cheating or other forms of academic dishonesty.
   2. Plagiarism, as defined in Article II, which includes, but is not necessarily limited to, submitting examinations, themes, reports, drawings, laboratory notes, undocumented quotations, computer- processed materials or other materials as one’s own work when such work has been prepared by another person.
   3. Unauthorized possession of examinations, reserved library materials, laboratory materials or other course-related materials.
   4. Unauthorized changing of grades on an examination, in an instructor’s grade- book or on a grade report, or unauthorized access to academic computer records.
   5. Furnishing false information, nondisclosure or misrepresentation to any Palmer official, faculty member or office.
   6. Forgery, alteration or misuse of any Palmer document record or instrument of identification.
   7. Tampering with the election of any College-recognized/registered student organization.
2. Disruption or obstruction of teaching, learning, research, administration, disciplinary proceedings and other Palmer activities, including its public service functions on or off Palmer premises, or other authorized non-Palmer activities when the act occurs on Palmer premises.
3. Physical abuse, verbal abuse, threats, intimidation, harassment, coercion, and/or other conduct that threatens or endangers the health or safety of any person.
4. Engaging in individual or group conduct that is violent (including sexual misconduct or threats of sexual misconduct), abusive, indecent, unreasonably loud or similar disorderly conduct that infringes upon the privacy, rights or privileges of others, or disturbs the peace, orderly process or education on Palmer premises.
5. Attempted or actual theft of and/or dam- age to Palmer property, property of a member of the Palmer community or other personal or public property.
6. Hazing, defined as an act that endangers the mental or physical health or safety of a student, or that destroys or removes public or private property, for the purpose of initiation, admission into, affiliation with or as a condition for continued member- ship in a group, organization or club.
7. Failing to comply with the directions of Palmer officials, Palmer security or law enforcement officers acting in performance of their duties and/or failure to identify oneself to these persons when requested to do so.
8. Unauthorized possession, duplication or use of keys to any Palmer premises or unauthorized entry to or use of Palmer premises.
9. Violations of published Palmer policies, rules or regulations.
10. Violation of federal, state or local law on Palmer premises or at Palmer-sponsored or supervised activities.
11. Use, possession or distribution of narcotics or other controlled substances except as expressly permitted by law.
12. Use, possession or distribution of alcoholic beverages, except as expressly permitted by law and Palmer regulations, or public intoxication.
13. Illegal or unauthorized use, possession or storage of firearms, weapons, explosives (including fireworks or dangerous chemicals) on Palmer premises or at Palmer- sponsored activities.
14. Reporting the presence of a fire, bomb, explosive or incendiary device on Palmer premises without good reason to believe the facts reported are true.
15. Unauthorized use of the Palmer telephone system, e-mail or fax machines.
16. Failure to make payment for any debts to Palmer.
17. Failure to comply with Palmer traffic and parking rules and regulations.
18. Participation in a demonstration on Palmer premises that disrupts the normal operations of Palmer and infringes upon the rights of other members of the Palmer community; leading or inciting others to disrupt scheduled and/or normal activities within any Palmer premises, building or area; intentional obstruction that unreasonably interferes with freedom of movement, either pedestrian or vehicular, on Palmer premises.
19. Obstruction of the free flow of pedestrian or vehicular traffic on Palmer premises or at Palmer sponsored or supervised functions.
20. Conduct that is disorderly, lewd or indecent; breach of peace, aiding, abetting or procuring another person to breach the peace on Palmer premises or at functions sponsored by, or participated in, by the College.
21. Theft or other abuse of computer time, including, but not limited to:
    1. Unauthorized entry into a file to use, read or change the contents, or for any other purpose.
    2. Unauthorized transfer of a file.
    3. Unauthorized use of another individual’s identification and password.
    4. Use of computing facilities to interfere with the work of another student, Palmer official or employee.
    5. Use of computing facilities to send obscene or abusive messages.
    6. Use of computing facilities to interfere with normal operations of the Palmer computing system.
22. Abuse of this disciplinary system, including, but not limited to:
    1. Failure to obey the summons of a Hearing Board or Palmer official.
    2. Falsification, distortion or misrepresentation of information before a Hearing Board or Appeals Board
    3. Disruption or interference with the orderly conduct of a Hearing Board or Appeals Board.
    4. Institution of a hearing and/or appeal proceeding knowingly, without cause.
    5. Attempting to discourage an individual’s proper participation in, or use of, this system.
    6. Attempting to influence the impartiality of a member of the Hearing Board, a member of the Appeals Board or Palmer official prior to and/or during the course of the hearing and/or appeal proceeding, including and until such time as a final written decision is issued.
    7. Harassment (verbal or physical) and/or intimidation of the filer, respondent witnesses, a member of a Hearing Board, Appeals Board, or Palmer official prior to, during and/or after a hearing and/or appeal proceeding, including and until such time as a final decision is issued.
    8. Failure to comply with any sanction(s) imposed under the Student Code of Ethics.
    9. Influencing or attempting to influence another person to commit an abuse of the disciplinary system.
23. Misrepresenting or allowing themselves to be presented or represented as a Doctor of Chiropractic or anything other than as a student chiropractor to patients or the public.
24. Caring for or advising patients or any other individuals directly or indirectly without direct supervision and prior approval of the College’s licensed clinic faculty or other licensed faculty members and preceptors.
25. Failing to regard and refer to all peers, health professionals and College employees with honor, giving credit where it is due.
26. Violations of published clinic policies, rules or regulations.
27. Violating the confidentially of patient information obtained and/or recorded in the course of patient-related care unless other- wise released in writing by the patient.
28. Failing to obtain prior written consent of the patient and/or failing to adequately disguise patient information used in writing, reports, classroom lectures or other public forums.
29. Removing of patient records or radiographs from clinic facilities.
30. Failing to accurately note in patient records all data derived directly from the patient, all clinical assessments of the patient, all changes in the patient’s condition, all recommendations to the patient and all care delivered to and/or performed on the patient.
31. Neglecting, abandoning or withdrawing from the care of a patient without prior approval from the clinic doctor of record. All recommendations of referral, care and/or transfer of a patient for any reason are privileges reserved to clinic faculty doctors of record.
32. Providing care or services that are inappropriate or have not been approved by the College’s licensed clinical faculty or other licensed doctors of chiropractic specifically designated by the appropriate College official.
33. Failing to treat with respect and earn and maintain the trust of patients, patient families, faculty, staff and the general public.
34. Subordinating the health and welfare of the patient and the quality of patient care to the student’s expectation of academic, personal or other re-enumeration or lack thereof.
35. Inducing or attempting to induce patients or members of a patient’s family to submit to chiropractic care in exchange for compensation or anything else of value.
36. Transporting patients to or from College premises for the purpose of patient evaluation or care.
37. Advertising chiropractic services other than specifically defined as allowable by state, College and clinic regulations.
38. Engaging solicitors or agents for the purpose of soliciting patients or becoming involved in such endeavors.
39. Failing to suspend, terminate or limit the scope of involvement with patients when a student’s personal problems or conflicts interfere with or may interfere with providing quality patient care.

Article V: Violation of Law and College Discipline

1. If a student is charged only with an off- Palmer premises violation of federal, state or local laws, but not with any other violation of this Code, disciplinary action may be taken and sanctions imposed for grave misconduct that demonstrates flagrant disregard for the Palmer community.
2. College disciplinary proceedings may be instituted against a student charged with a violation of a law that may also be a violation of this Code of Ethics. For example, if both alleged violations result from the same factual situation, without regard to pending civil litigation in court or criminal arrest and prosecution, then proceedings under this Code of Ethics may be carried out prior to, simultaneously with, or following civil or criminal proceedings.
3. When a student is charged by federal, state, or local authorities with a violation of law, Palmer will not request or agree to special consideration for that individual because of his or her status as a student. If the alleged offense is also the subject of a proceeding before a Hearing Board or Appeals Board under the Code of Ethics, then Palmer may advise off-campus authorities of the existence of the Code of Ethics and of how such matters will be handled internally. Palmer will fully cooperate with law enforcement agencies.

Article VI: Procedures

1. A. Charges and Hearings
   1. Any member of the Palmer community may file charges against any student for misconduct. Charges shall be prepared in writing and directed to the Coordinator, who is responsible for the administration of the College disciplinary procedures. Any charges should be submitted as soon as possible after the event takes place, preferably within 30 academic days.
   2. After the Coordinator provides the charge to the respondent student, the Coordinator may then meet with the filer and that student to determine if the charge can be disposed of informally on a basis accept- able to Palmer. If the charges cannot be disposed of informally, the charges shall be formally presented to the Hearing Board. If the informal resolution is not complied with by the respondent student, the filer may formally present the charges to the Hearing Board.
   3. A time shall be set for a formal hearing, as soon as reasonably possible. Maximum time limits for scheduling of hearings may be extended at the discretion of the Coordinator.
   4. Hearings shall be conducted by the Hearing Board according to the following guidelines:
      1. Hearings normally shall be conducted in private.
      2. Admission of any person to the hearing, with the exception of the filer and the respondent shall be at the discretion of the Coordinator and witnesses may be excluded other than to testify.
      3. In hearings involving more than one respondent or filer, the Coordinator in his/her discretion may permit the hearings concerning each to be conducted separately.
      4. The filer and the respondent have the right to be assisted by any advisor they choose, at their own expense. The advisor may be an attorney. If either party retains an attorney, such party shall notify the Coordinator at least three academic days in advance of the hearing such that the non-represented party and the Board may have the opportunity to obtain their own attorney. The filer and respondent are responsible for presenting his/her own case. Therefore, advisors are not permitted to speak or to participate directly in the hearing.
      5. The filer, the respondent and the Hearing Board will be given the opportunity to question any and all witnesses who present evidence.
      6. Pertinent records, exhibits and affidavits may be accepted as evidence for consideration by the Hearing Board at the discretion of the Coordinator.
      7. All procedural questions are subject to the final decision of the Coordinator.
      8. The Coordinator may reopen any hearing if the Hearing Board requests additional evidence, which may include affidavits, exhibits and/or additional testimony
      9. After the hearing and any reopening, the Hearing Board shall deliberate and determine by majority vote whether or not the student has violated each section of the Code of Ethics with which the student is charged
      10. The Hearing Board’s determination shall be made on the basis of whether it is more likely than not that the respondent violated the Code of Ethics.
      11. If the Hearing Board determines the existence of a violation of the Code of Ethics, this Board will then recommend the appropriate sanction(s).
      12. The Hearing Board will communicate in writing its decision to the designated Palmer official. The Palmer official may accept or reject the Board’s decision in whole or in part, may ask the Board to hear further testimony, reconsider its decision, or may modify the sanction(s) recommended by the Board.
      13. The Coordinator will notify the student, in writing, of the designated Palmer official’s decision.
   5. There shall be a single, verbatim record such as a tape recording of all hearings before the Hearing Board. The record shall be the property of Palmer. The respondent will be given access for a personal opportunity to listen to the tape in the presence of the Coordinator or his/her designee. No one other than the Coordinator will be allowed to tape record the proceeding.
   6. Except in the case of a student failing to obey the summons of the Hearing Board or a Palmer official, no student may be found to have violated the Code of Ethics solely because of failure to appear before the Hearing Board. In all cases, the evidence in support of the charges shall be presented and considered.
2. B. Sanctions and Interim Suspension
   1. In each case in which the Hearing Board has determined that the respondent has violated the Code of Ethics, the sanction(s) shall be imposed by the designated Palmer official.
   2. More than one sanction may be imposed for any single violation of the Code of Ethics.
   3. The following sanctions may be imposed upon any student found to have violated the Student Code:
      1. Warning: A notice in writing to the stu- dent that the student is violating institutional regulations.
      2. Probation: A written reprimand for violation of specified regulations. Probation is for a designated period of time and includes the probability of more severe disciplinary sanctions if the student is found to be violating any institutional regulations during the probationary period.
      3. Loss of privileges: Denial of specified privileges for a designated amount of time.
      4. Fines: Previously established and published fines may be imposed.
      5. Restitution: Compensation for loss, damage or injury. This may take the form of appropriate services and/or monetary or material replacement.
      6. Discretionary sanctions: Treatment, counseling, denial of academic credit, work assignments, services to the College or other related discretionary assignments.
      7. College suspension: Separation of the student from the College for a definite period of time after which the student is eligible to return. Conditions for admission may be specified.
      8. College dismissal: Permanent separation of the student from the College
         This list of possible sanctions is not all inclusive.
   4. Other than College dismissal, disciplinary sanction(s) shall not be a part of the student’s permanent academic record, but may be made part of the student’s confidential record. Two years after graduation, the student may, upon written application to the Coordinator, request that the student’s College confidential record be expunged by the Chief Academic Official of all disciplinary actions other than College dismissal or Code of Ethics violations involving the College clinics and preceptorship.
   5. The following sanctions may be placed upon groups, organizations or clubs:
      1. Those sanctions listed above in section B3, items a through f.
      2. Deactivation: loss of all privileges, including College recognition/registration for a specified period of time.
   6. In certain circumstances, the Palmer official may impose a College suspension prior to the hearing before the Hearing Board. Interim suspension may be imposed:
      1. To ensure the safety and well-being of members of the Palmer community or preservation of Palmer property.
      2. To ensure the student’s own physical or emotional safety and well-being.
      3. If the student poses a definite threat of disruption of or interference with the normal operations of Palmer.
   7. During the interim suspension, students shall be denied access to Palmer premises (including classes) and/or all other Palmer activities or privileges for which the student might otherwise be eligible as the Palmer official may determine to be appropriate.
3. C. Appeals
   1. A decision by the designated Palmer official may be appealed by the respondent to the Appeals Board within 10 academic days of the written decision. Such appeal shall be in writing and shall be delivered to the Coordinator.
   2. Except as required to explain the basis of new evidence, an appeal shall be limited to review of the verbatim record made before the Hearing Board and supporting documents for one or more of the following purposes:
      1. To determine whether the formal hearing was conducted fairly in light of the charges and evidence presented and in conformance with these procedures.
      2. To determine whether the decision reached regarding the respondent was based on substantial evidence, that is, whether the facts in the case were sufficient to establish a violation of the Code of Ethics.
      3. To determine whether the sanctions imposed were appropriate for the violation of the Code of Ethics that the respondent was found to have committed.
      4. To consider new evidence sufficient to alter a decision or other relevant facts not brought out before the Hearing Board, because such evidence/facts were not known to the student appealing at the time of the Hearing Board hearing.
   3. Review of the sanction(s) by the Appeals Board may not result in more severe sanction(s) for the respondent. Instead, following the appeal, the Appeals Board may, upon review of the case, recommend reduction of the sanction(s) imposed by the designated Palmer official.
   4. After review of the above, the Appeals Board, in writing, may recommend to:
      1. Affirm the finding of misconduct occurred.
      2. Rehear the case, based upon new evidence.
      3. Dismiss the charge(s), finding no misconduct occurred.
      4. Affirm the sanction(s).
      5. Reduce or dismiss the sanctions(s).
   5. The Appeals Board’s written recommendations shall be provided to a second Palmer official. That official shall make the final decision. The Coordinator will notify the respondent, in writing, of the final decision.

Article VII: Family Educational Rights and Privacy Act (FERPA)

1. The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records.
2. A charge of misconduct and all other documents submitted as a part of this Student Disciplinary Code (including the informal process, the formal hearing process, the appeal process, Board recommendations and the decisions) are education records under FERPA.
3. The disclosure of such records to persons other than the respondent and Palmer officials with a legitimate educational interest is limited to:
   1. Instances in which written consent of the respondent is provided; or
   2. To the extent that FERPA authorizes disclosure without such written consent.
4. For more information concerning this statute, please refer to Palmer’s student records policy.

Student Grievance Procedures

Unlawful Harassment, Discrimination, Retaliation or Personal Injury A student who has a grievance related to unlawful harassment, discrimination, retaliation or personal injury must contact:

Cheryl Shaw, Human Resource Coordinator
Palmer College of Chiropractic Florida
Building One
4777 City Center Parkway
Port Orange, FL 32129
Phone: (386) 763-2665 Fax: (386) 763-2620
cheryl.shaw@palmer.edu

Donald Gran, D.C., M.S.Ed., Dean of Academic Affairs
Palmer College of Chiropractic Florida
4777 City Center Parkway
Port Orange, FL 32129-4153
Phone: (386) 763-2651 Fax: (386) 763-2643
donald.gran@palmer.edu

Earlye Adams Julien, Director of Adjudication/Compliance
Palmer College of Chiropractic
Office of Adjudication/Compliance, 4th floor, Administration Building
1000 Brady Street
Davenport, IA 52803
Phone: (563) 884-5476 Fax: (563) 884-5266
julien_e@palmer.edu

Course-Related Concerns
If a student has a question or concern regarding a test/quiz, class assignment, class requirements, grades, conflicts with midterms or finals, or any other course-related information the student should make every effort to speak with the faculty member as soon as possible. Contact the faculty member during posted office hours, through their e-mail address, or by phone (listed in the class syllabus). The standard listing for faculty e-mail addresses is by first name.last name@palmer. edu (for example: John.Doe@palmer.edu for Dr. John Doe). Please allow a reasonable time for a response keeping in mind that faculty are not on campus at all times. If the matter has not been resolved after meeting with the faculty member, the student should contact the appropriate Level Instruction Director.

Faculty Issues Other Than Grades/Tests, Etc.
For concerns or issues regarding a faculty member other than class related matters (as stated above), or if, after meeting with the faculty member, the matter has not been resolved, the student should contact the appropriate Level Instructional Director. Students may schedule a meeting with the Dean of Academic Affairs, at ext. 2651, only after they have first met with the faculty member and Level Instructional Director. Anonymity will be preserved if requested. However, if the student(s) makes a complaint and wishes to remain anonymous, no formal action will occur other than to discuss the concern with the faculty member. Formal complaints require a signed statement by the individual or group.

The Dean of Academic Affairs will make every attempt to obtain information from both the student(s) and the faculty member and will attempt to resolve the concern in a timely manner. An attempt at resolution may include the suggestion of meeting together with the faculty and student(s) or may be resolved through independent discussion.

If the issue or concern is not resolved to the satisfaction of the student(s) by the Dean of Academic Affairs, the student may contact the President.

General Class Concerns
For concerns or issues regarding the teaching environment, resources and program concerns; students may schedule a meeting with the Dean of Academic Affairs, at ext. 2651.

Suggestions

Students with general suggestions should contact the Director of Student Services.

Student Government

The Palmer Florida Student Council functions as a communications network between the students, the faculty and administration. Student representatives have voting positions on various College committees. Representatives are elected from each class to serve on the Student Council.

Student Handbook

Every new student receives a copy of the Palmer Florida Student Handbook at Orientation. In addition to including information on various programs and services provided by the College, the handbook also serves as the student’s reference guide for the rules and regulations which govern the instructional and extracurricular programs at Palmer Florida. Students are responsible for reviewing the handbook to familiarize themselves with all policies and procedures. The handbook is updated annually. All students receive an updated copy and are responsible for reviewing each new edition for policy revisions and procedural updates. Additional copies of the Student Handbook are available in the Student Services Office.

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