Palmer College of Chiropractic provides telephone, voice mail, facsimile, computer, software, network and Internet services to employees and students as resources to enable them to carry out their respective duties and responsibilities as well as to enhance the educational process. Employees and students shall exercise sound professional judgment when using these resources and shall not use any of these resources in a manner that is prohibited by College policy and procedures or by applicable laws.

Scope

This policy applies to the entire College community and 3rd parties.

Definitions

N/A

Administrative Rules

College Property

Electronic communications systems and all messages generated on or handled by electronic communications systems, including back-up copies, are considered to be the property of the College and are not the property of users of the electronic communications services.

Appropriate Use of Computer Networks

Electronic communications systems generally must be used only for activities to support and enhance the educational objectives of the college. All members of the College community and relevant 3rd parties (hereafter referred to as “Users”) are responsible for exercising good judgment regarding the reasonableness of personal use. Incidental personal use is permissible so long as:

  • It does not consume more than a trivial amount of resources.
  • It does not interfere with employee productivity.
  • It does not preempt any business activity.

Users are individually responsible for appropriate use of all assigned resources, including the computer, the network address or port, software and hardware.

No Expectation of Privacy

The College does not guarantee that electronic communications will be private. Users should be aware that electronic communications could potentially be forwarded, intercepted, printed, and stored by others. Users should have no expectation of privacy relating to their use of the computer network, including electronic mail.

College Monitoring and Access

The College reserves the right to audit and/or monitor the use of computer systems including electronic mail, software and network services and Internet services it provides its users. While the College does not routinely monitor the content of electronic communications, such communications may be monitored and the usage of electronic communications systems may be monitored to support operational, maintenance, auditing, security, legal compliance and/or investigative activities. The College may intercept, access, read or disclose any communication created, received or stored using those resources.

The College shall follow all applicable laws regarding the monitoring, wiretapping, eavesdropping of recording of telephone conversations or the interception or opening of mail and shall not engage in those activities without good and sufficient cause.

Statistical data

Consistent with generally accepted business practice, the College collects statistical data about electronic communications. As an example, call-detail-reporting information collected by telephone switching systems indicates the numbers dialed, the duration of calls, the time of day when calls are placed, etc. Using such information, Information Services (IS) monitors the use of electronic communications to ensure the ongoing availability and reliability of these systems.

Authorization for Access

Employees and students may use only the computers, computer accounts, and computer files for which they have been authorized. You may not use another individual's account, a computer logged in with another users’ account or attempt to capture or guess other users' passwords. Employees and students are strictly prohibited from gaining access to any computing files, records, communications or other information without proper authorization. Proper authorization must be obtained through the Information Services Department.

You should make a reasonable effort to protect your passwords and to secure resources against unauthorized use or access. You must not attempt to access restricted portions of the network, an operating system, security software or other administrative applications without appropriate authorization.

Passwords and Login information Management

Employees and students shall not share passwords or other confidential login information. Workstations, servers and network devices will be configured to:

  • Automatically expire passwords after ninety days when possible;
  • Lock out a user account after three invalid password attempts when possible; and
  • Prevent the reuse of at least two previous passwords when possible

Users are to follow these guidelines when selecting passwords:

  • Components of the user’s name will not be used in any part of the password;
  • Dictionary words should not be used alone; and
  • Passwords must not be written down and left in obvious places such as: under a keyboard, on a monitor, calendar or desktop.
Message Restrictions

Messages that are discriminatory, harassing, threatening, reflect negatively on the College or messages that are otherwise unlawful or inappropriate in an office environment, such as chain letters or unauthorized mass mailings are prohibited.

Prohibited Uses of Computer Network

Employees and Students are expressly prohibited from using College computer networks or accessing the Internet from those systems for any of the following purposes:

  • External instant messaging;
  • External music and file sharing;
  • Copying or transmission of any document, software or other intellectual property protected by copyright, patent or trademark law, without proper authorization by the owner of the intellectual property;
  • Engaging in any communication that is threatening, defamatory, obscene, offensive, or harassing;
  • Political activities including sending political messages and solicitation of funds;
  • Gambling;
  • Viewing, downloading, or exchanging pornography;
  • Installing or downloading software that is not licensed to the College;
  • Illegal activities of any kind; and
  • Disclosure of Confidential Information without authorization.
Copyrighted, Proprietary and Licensing Restrictions

The College complies with applicable laws and the licensing terms and conditions of the manufacturer pertaining to the use of computer hardware and software including, but not limited to copyright laws. Unauthorized use of licensed software is strictly prohibited. Employees and students shall not send or receive any copyrighted, proprietary or confidential information pertaining to the College without its prior authorization, and shall not send or otherwise distribute, any other copyrighted, proprietary or confidential information unless expressly permitted by applicable licenses or other agreements regarding the distribution of those materials.

Prohibited software

Personal servers, such as (but not limited to) web, FTP, e-mail, chat, peer-to-peer, media (movies, music, etc.) sharing and Windows file sharing are not permitted. Programs used to evade, defeat or probe security measures, impede or disrupt operations are not permitted. Programs that impede desk-top computer operations, log key-strokes, create unusually high overhead, or otherwise impair the operation of a computer are not permitted. The use of remote control software must be approved by the Director of Information Services.

Prohibited hardware

The use of dial-up modems is prohibited except for business purposes approved by Department of Information Services. Multiple Network Interface Cards (NICs) are prohibited to prevent simultaneous network connections, unless specifically authorized by the Director of Information Services. Hardware used to evade, defeat or probe security measures, impede or disrupt operations is not permitted.

Electronic Mail

The following activities are prohibited:

  • Use of e-mail addresses for marketing purposes without explicit permission from the target recipient;
  • Forwarding of documents belonging to the College, or the contents of those documents, to individuals outside of the institution without having substantial institutional business purpose;
  • Misrepresenting, obscuring, suppressing, or replacing a user’s identity on an electronic communication;
  • Attempting to obtain or obtaining access to the email records or communications of others with no substantial institutional business purpose; and
  • Chain Letters/Chain E-mail.

To prevent the downloading of computer viruses, employees and students should not open e-mail attachments that are illegitimate or originate from an unknown or mistrusted source.

Remote Access

Hardware or software intended to provide remote access to either the network or a desk-top computer is not permitted unless approved for use in writing by the Director of Information Services and configured according to procedures established by the Department of Information Services.

Anti-virus measures

All computers connected to the network shall have a properly installed and updated anti-virus program. Anti-virus software provided by the College shall not be disabled or removed.

Respecting Privacy Rights

Except as otherwise specifically provided, employees and students may not intercept or disclose or assist in intercepting or disclosing electronic communications. Confidential information must be removed from view, computer screens must be cleared and keyboards password locked when work areas are unattended.

Contacts

Mike Benedict
Senior Director for Information Technology
Davenport, Iowa, Campus
mike.benedict@palmer.edu

Matt Kellen
Network Manager Information Services
Port Orange, Fla., Campus
(386) 763-2640
matt.kellen@palmer.edu

Kelly Goetz
Network Manager Information Services
San Jose, Calif., Campus
(408) 944-6104
kelly.goetz@palmer.edu

Michelle Walker
Senior Director Human Resources
Davenport, Iowa, Campus
(563) 884-5866
michelle.walker@palmer.edu

Essential Elements Applicable to all Institutional Policies

Responsibilities

It is the responsibility of all employees and students to know and comply with this policy and all applicable laws and public ordinances. Further, employees and students are expected to review the proscribed conduct set forth in this policy, as well as, any associated division or department-specific procedures that describe policy implementation practices to ensure a clear understanding of the College’s expectations.

Disciplinary Action

Violent behavior is considered serious misconduct. Employees or students found to have conducted themselves in a manner prohibited by this policy may be subject to disciplinary action up to and including termination of employment and/or dismissal as a student.

Reporting Noncompliance

Filing a Report

Employees And Students

Employees, students or any other member of the College community should report allegations of noncompliance with this policy to the Office of Institutional Compliance and Quality Assurance through one of the designated individuals named below.

College Officials

Supervisors, administrators or any other College officials who witness; are directly advised of; or become aware of allegations of noncompliance with this policy are to immediately advise one of the designated individuals named below.

Palmer College of Chiropractic
Earlye Adams Julien, PHR, M.S. Ed., CQIA
Senior Director for Institutional Compliance & Organizational Development
1000 Brady Street
Davenport, IA 52803-5214
(563) 884-5476
earlye.julien@palmer.edu

Palmer College of Chiropractic
Lori Larsen, B.A., Lead Coordinator
Also Serving as Compliance Coordinator
Office of Adjudication
1000 Brady Street
Davenport, IA 52803-5214
(563) 884-5246 or (800) 722-2586
lori.larsen@palmer.edu

Palmer College of Chiropractic
William DuMonthier, D.C., Dean of Student Academic Affairs
Also Serving as Compliance Coordinator
Office of Student Academic Affairs
90 E. Tasman Drive
San Jose, CA 95134-1617
(408) 944-6062
william.dumonthier@palmer.edu

Palmer College of Chiropractic
Cheryl Shaw, B.S., Human Resources Manager
Also Serving as Compliance Coordinator
4777 City Center Parkway
Port Orange, FL 32129-4153
(386) 763-2665
cheryl.shaw@palmer.edu

Confidentiality

The College shall maintain the confidentiality of the information they receive, except where disclosure is required by law, policy or is necessary to facilitate legitimate College processes, including the investigation and resolution of allegations.

The identity of participants in an investigation shall be maintained in confidence subject to the same limitations above.

Individuals who have reported questionable behavior or who have initiated or participated in the complaint procedures available are advised their identity may be known for reasons beyond the control of college officials or investigators.

Anonymity

Because of the inherent difficulty in investigating and resolving allegations from unidentified persons, the College discourages individuals from making anonymous reports of improper conduct. However, should the College receive an anonymous report, such report will be reviewed to determine the appropriateness and/or feasibility of a response.

Retaliation

The College strictly prohibits retaliation or reprisal of any kind against an individual who has reported questionable behavior or who has initiated or participated in the complaint procedures available. Allegations of retaliation shall constitute separate grounds upon which a complaint may be raised under this policy.

Reporting False Claims

Any individual who makes a claim under this policy in bad faith, or knows or has reason to know that such claim is false or materially inaccurate, shall be subject to disciplinary action up to and including termination.

Investigations

The College may determine an allegation of noncompliance with this policy requires an investigation. No one other than the appointed investigator will be allowed to conduct an investigation on behalf of the College. The College may impose any appropriate measures on an interim basis where there is a reasonable cause to believe that such action is needed for the health, safety or welfare of members of the College community or to avoid disruption to the work/educational environment including student suspension or employee administrative leave pending the outcome of an investigation.

Violation of Law and College Policies

Noncompliance with the College’s policies includes any behaviors covered under applicable laws. Individuals engaging in illegal activities may subject themselves to criminal penalties under the law.

Disciplinary proceedings may be instituted against an individual that potentially violates both the criminal law and the College’s policies (that is, if both possible violations result from the same factual situation) without regard to the pendency of civil or criminal litigation. Proceedings under this policy may be carried out prior to, simultaneously with, or following a civil or criminal proceeding at the discretion of the Chief of Compliance or designee. Determinations made or disciplinary actions imposed under this policy shall not be subject to change because criminal charges arising out of the same facts giving rise to violation of the College’s policies were dismissed, reduced or resolved in favor of or against the criminal law defendant.

When a student or employee is charged by federal, state or local authorities with a violation of law, the College will not request or agree to special consideration for that individual because of his or her status as a student or employee with the College. If the alleged offense is also being processed under College policy, the College may advise legal authorities of the existence of the College’s policies and how such matters are typically handled within the College community.

Contact Us

Davenport, Iowa, Campus
Student Services
(563) 884-5857

San Jose, Calif., Campus
Student Services
(408) 944-6020

Port Orange, Fla., Campus
Student Services
(386) 763-2724

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