In all emergencies, contact Campus Security. 

Campus Security is notified first in order to direct emergency assistance directly to the scene. Formal procedures are in place between Campus Security and area emergency services to address emergencies originating from the campus. Because of the familiarity Campus Security personnel have with area emergency responders (dispatch, fire department, police department), Campus Security will direct responders to the scene more quickly than if a person were to call 911 independently. 

Campus Security has established procedures to help you become better prepared should an emergency occur on campus. This information is provided to support effective emergency management in various situations. Please review the procedures included in this section. Should you have any questions about the information provided, please contact Campus Security.

Bomb Threat

Any person receiving a phone call that a bomb or other explosive device has been place on campus needs to:

  • Remain calm.
  • Take the caller seriously.
  • Do not hang up as the call may be traceable. Keep the caller on the phone as long as possible.
  • Ask questions using the "Bomb Threat Checklist" available on the portal.
  • Alert a coworker via note or other means (if possible) while on the phone with the caller.
  • Notify Campus Security at Extension 5555 and provide the information from the "Bomb Threat Checklist"

You receive a bomb threat notification from Palmer Alert

  • Do not use cell phones or two-way radios
  • Do not open any drawers or cabinets
  • Do not turn on or off light switches, computer equipment, radios, or any other electrical/electronic devices
  • Evacuate the building(s) and proceed to the designated safe area(s) for a head count by supervisor or instructor
  • Keep walkways clear for emergency vehicles and personnel

No one is allowed to re-enter a building until notified by Palmer Alert or Campus Security.

Chemical Release

Incidental spills in the laboratories, which do not require an emergency response, will be handled in accordance with clean up procedures outlined on the appropriate Material Safety Data Sheet (MSDS) or Safety Data Sheet (SDS) by the supervising laboratory staff.

A large or unknown release which requires additional assistance will be handled by the Fire Department. Anyone who discovers what he/she believes to be a release of a suspect substance should immediately report the release to Campus Security.

Notify Campus Security. Provide the following information, if possible:

  • Location of release
  • Date and time of release
  • Type of substance released
  • Source of release
  • Cause of release
  • Estimate of total quantity released
  • Estimate quantity that entered sewers, drains, etc.
  • Damages or injuries caused by release.
  • Campus Security will cordon off the spill area and evacuate exposed workers to the designated evacuation safe area.
  • Campus Security will contact the Fire Department.

Do not re-enter the affected area until the Fire Department and Campus Security have determined it to be safe.

Criminal Behavior

If you witness violent or criminal behavior (i.e. assault, robbery, theft) anywhere on Palmer College of Chiropractic property, notify Campus Security immediately.

Give Campus Security as much of the following information as possible:

  • Your name
  • Your contact information
  • The nature of the incident
  • The location of the incident
  • A description of the person(s) involved
  • A description of property involved
  • A description of the weapon(s), if any involved.

If you are a witness, or were in the area at the time of the incident, you will need to assist the Police Department when they arrive by giving them any additional information.

Electrical Utility Failure

In the event of a power failure in your area, notify Campus Security. Stay in your classroom unless notified by your instructor. Campus power failures are usually very short in duration, but there have been very rare instances of extended outages. If directed by your instructor, evacuate the building. Take important belongings with you as no one will be allowed to re-enter the buildings until power has been restored and Campus Security has determined it to be safe.

Fire Plan/Evacuation

Upon discovering a fire, notify Campus Security immediately.

Give Campus Security as much of the following information as possible:

  • Your name
  • Building location
  • Room number
  • Your phone number
  • Description of the fire
  • Evacuate the area when an alarm sounds.
  • Follow outlined evacuation procedures.
  • Do NOT take elevator.
  • Administrators and/or instructors should leave the room last and close all doors and windows.
  • Once outside, proceed to nearest designated safe area.

Medical Emergency

If a serious injury or illness occurs on campus, immediately contact Campus Security.

Provide the following information:

  • Your name
  • Building location and room, if applicable
  • Type and severity of the medical problem
  • Identify the injured or ill person, if possible.

Stay with the victim. Campus Security will contact Palmer Clinic personnel and emergency responders. Campus Security will meet and escort the emergency responders to the location of the injured/ill person(s).

Severe Weather

Evacuations due to severe weather will occur when notified by instructors, administrators and/or by Palmer Alert.

Proceed to the nearest designated severe weather safe area. If time is minimal, sit under a sturdy desk or table for protection. Keep away from windows, structures with large free-span roofs, the uppermost stories of multi-story buildings, and parked cars. All College faculty, staff, and students will wait for a notification from Palmer Alert and/or Campus Security before leaving the designated safe areas.

Sexual Misconduct

First, get to a safe place. Sexual misconduct can include sexual assault, sexual violence and/or sexual harassment. Write down what happened. Document the incident; include the date, time and chronology. If there are witnesses or people who have information about the incident, write down their names. If applicable, try to preserve any harassing letters, messages or emails as evidence.

Seek medical attention immediately. Do not bathe, change clothes or do anything that may interfere with the collection of evidence that can be helpful in proving that a sexual assault occurred.

Seek counseling and support services. For information about counseling resources, contact: 

Student Academic Support Centers
(563) 884-5655
Dr. Ann Margrave
ann.margrave@palmer.edu 

National Resources:
National Sexual Assault Hotline – (800) 656-HOPE (4673)
Rape Abuse Incest National Network 

More information 

Responding to an Active Shooter on Campus

Remain calm and use these guidelines to help you plan a strategy for survival.

If an active shooter is outside your building: 

  • Proceed to a room that can be locked.
  • Close and lock all the windows and doors.
  • Turn off all of the lights.
  • Get everyone down on the floor where no one is visible from outside the room.
  • Have one person in the room call Campus Security and advise the officer of what is taking place and your location.
  • Remain in place until a police officer, a Campus Security officer or a campus administrator known to you, gives the “all clear.”

IMPORTANT: Unfamiliar voices may be the shooter attempting to lure victims from their safe space. Do not respond to any voice commands until you can verify the source to be a police officer, Campus Security officer or a campus administrator you know.

If an active shooter is in the same building with you: 

  • Lock the room you are in, if possible.
  • Turn off all of the lights.
  • Get everyone down on the floor where no one is visible from the hall.
  • Have one person in the room call Campus Security and advise the officer of what is taking place and give them your location.
  • Remain in place until a police officer, Campus Security officer or a campus administrator you know gives the “all clear.”

IMPORTANT: Unfamiliar voices may be the shooter attempting to lure victims from their safe space. Do not respond to any voice commands until you can verify the source to be a police officer, Campus Security officer or a campus administrator known to you.

If an active shooter enters your office or classroom: 

  • Try to remain calm.
  • Call Campus Security and tell them the shooter’s location. If you can’t speak, leave the line open so the security officer can listen to what’s taking place because Campus Security can often determine a location without the caller speaking.
  • If there is absolutely no opportunity to escape or hide and you cannot communicate, it might be possible to negotiate with the shooter; attempting to overpower the shooter with force should be considered a last resort, after all other options have been exhausted.
  • If the shooter leaves the area, proceed immediately to a safer place and do not touch anything that was in the vicinity of the shooter.

Reporting a Missing Student to the College

Employees or students who believe a student may be missing are to report such information to Campus Security.

Any person who files a report should be prepared to provide as much specific information as possible about the individual including:

  • Description
  • Clothes last worn
  • Where the student might be
  • Who the student might be with
  • Vehicle description
  • Electronic communications
  • Class schedule
  • Information about the student's physical and mental well-being
  • Up-to-date photograph

Davenport, Iowa, Campus numbers to know

  • Emergencies: 
    • (563) 884-5555 or 5555 from a campus phone
    • Code Blue phone 

Palmer Campus Security will contact the proper emergency services and ensure their emergency responders are directed to where help is needed. 

  • Non-emergencies:
    • (563) 884-5555 or 5555 from a campus phone 
    • Davenport Police: (563) 326-7979
    • Palmer Investigations: (563) 884-5556
     

Campus Security: West Hall, Rooms W104, W12 and W109

 

Campus phones

Campus phones can be found throughout the campus. To contact Campus Security from one of them, phone 5555.

Campus phone locations:

West Hall 

  • Lower Level, across from W10
     
  • 1st floor, next to W129
     
  • 2nd floor, outside W217 and across from the elevator
     
  • 3rd floor, outside W315 and across from the elevator

Memorial Hall 

  • Lower level, at bottom of stairs
     
  • 2nd floor, outside M202

Academic Health Center (AHC) 

  • Lower level, by east elevator
     
  • 1st floor, by east elevator and in the Welcome Center
     
  • 2nd floor, across from Room 212 and by stairs S2.2

P-Halls 

  • by stairs to Campus Health Center

You may also reach Campus Security from any staff or faculty phone by calling 5555.

San Jose, Calif., Campus numbers to know

  • Emergencies:
    • 6 a.m.-3:30 p.m.: (408) 944-6000 or 6000 from a campus phone
    • After 4 p.m.: (408) 286-5880
     
  • Non-emergencies:
    • 6 a.m.-3:30 p.m.: (408) 944-6000 or 6000 from a campus phone
    • After 4 p.m.: (408) 286-5880
    • San Jose Police Department: (408) 277-8900
     

Campus phones

Campus phones allow you to contact Campus Security directly by dialing the proper extension. To call an outside number, press 8 first, then press the rest of your number.

Campus phone locations:
  • Front lobby
  • 2nd Floor elevator
  • Student Lounge, Room 221

Port Orange, Fla., Campus numbers to know

  • Emergencies:
    • Operational hours: (386) 763-2777 or 2777 from a campus phone
    • After hours: (800) 227-9805
    • Code Blue phone
     
  • Non-emergencies:
    • (386) 763-2777 or 2777 from a campus phone
    • Port Orange Police: (386) 566-4578
     

Campus Security: Building 2, Lobby

Contact Us

Davenport, Iowa, Campus
Student Services
(563) 884-5857

San Jose, Calif., Campus
Student Services
(408) 944-6020

Port Orange, Fla., Campus
Student Services
(386) 763-2724

Student Announcements
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