Health-care Delivery

Health-Care Delivery

Palmer students provided 174,748 patient visits at Palmer Chiropractic Clinics last year.

Each visit offered an opportunity to learn and perfect their skills, provide care to the community, and educate patients about chiropractic. The hands-on care provided by interns and clinicians also reaches beyond the walls of the Clinics through our involvement in community events. Students who participate in outreach events improve their public speaking skills and gain experience connecting with new patients.

      

Locals Love Palmer Clinics

Palmer Clinics Quad Cities won the 2018 “Locals Love Us” award in the “chiropractors” category for the sixth year in a row. Locals Love Us is an annual contest that gives locals the chance to vote for their favorite places in more than 200 categories in a secure, online survey. Only local votes count, because locals know best which organizations really stand apart from the rest.

Palmer Clinics Florida earned the 2019 Gold Daisy Award for “Best Pediatric Chiropractor” in Volusia County. The Gold Daisy Award is presented to health-care providers to express "profound respect for the education, training, brainpower, and skill they put into their work, and especially for the caring with which they deliver their care."

“This award shows we’re not only a part of the community, but also we’re a part of our patients’ families. It’s truly an honor,” says Palmer Florida faculty clinician, Melissa Ferranti, D.C. In addition, Palmer Clinics Florida also won the “Volunteer Group of the Year” award from SMA Behavioral Healthcare for 2019.

      

eClinical Works Launched

In late 2018, the Palmer Chiropractic Clinics system implemented a new electronic health records system, eClinicalWorks (eCW), across all three campuses, four states and 10 clinics. This system allowed the Clinics to establish a single database for patient records and combined clinical and billing services. It also integrates with the educational curriculum, giving students the tools they need to better understand clinical documentation, quality control and regulatory guidelines.

eCW improved our patients' experience at Palmer Clinics by providing a patient-communication portal, fitness-tracking sync capabilities and seamless communication capabilities with other providers who utilize eCW. More than 130,000 physicians and nurse practitioners use eCW worldwide.

In addition to the implementation of eCW, the Palmer Clinics continued to develop strategic partnerships to improve clinical systems functionality, patient care and billing practices. For example, LabCorp, the world’s largest health-care diagnostic company, now provides laboratory services for the clinics. And the Palmer Clinics have incorporated the expertise of Nobility, a firm specializing in medical billing, to process high-volume clinical billing claims.

      

Renovation of Student Clinic

The Palmer Chiropractic Clinics on the main campus are on the cusp of a new era. Renovation of the top level of the Academic Health Center (AHC) began in April 2019 to create the new student clinic and clinical evaluation and assessment areas. Remodeled student-clinical care rooms and assessment suites will be housed on the top floor of the AHC, consolidating all student-clinic learning in one building.

The new space will provide increased functionality and versatility. It also will provide a state-of-the-art space for education along with high-quality care for our students.

      
There is a vast difference between treating effects and adjusting the cause. D.D. PALMER, F.P.A.C.
Discoverer of Chiropractic and Founder of
Palmer College of Chiropractic