Report a Complaint (Students)
Report an Issue, Complaint, Incident or Concern here: Report a Complaint
STUDENT COMPLAINT RESOLUTION
Resolution processes are unique to
the type of complaint, the person (i.e. student, staff, faculty) against whom
the complaint is directed, and the level of due process required to resolve a
complaint. Accordingly, complaints are directed to the jurisdiction of
the appropriate process recognized by the College. A student wishing to
resolve a complaint is encouraged to consider informal and/or formal resolution
processes offered by the College.
An informal resolution process
entails presenting a complaint to an immediate supervisor or someone in
authority to help resolve the complaint. Chain of command is important in
following an informal resolution process. For guidance regarding to whom
an informal complaint may be directed, refer to the Campus Directory published
in the Student
A formal resolution process entails
registering a complaint through the College website.
The College will engage the appropriate formal process toward resolution of all
such complaints. Students have the option to register a formal complaint
should an informal resolution process prove to be inadequate.
General complaint process for
- A student registers a
formal complaint via the website.
- The complaint is logged
and forwarded to an appropriate contact person.
- The contact person
follows up with the student within 10 academic days to initiate the
Sexual Misconduct or Athletics Reporting
Report Title IX/Sexual Misconduct here: Sexual Misconduct Prevention and Awareness.
Report Student Ethical Misconduct here: Report Student Misconduct.
Lighthouse, the College’s anonymous reporting hotline: https://www.lighthouse-services.com/palmer;
via email at: firstname.lastname@example.org; or
Please go to Confidential Resources for more information.